Who We Are
SMi Consultant is an educational consultancy providing services for international students, including university admissions, visa guidance, and career counseling.
We operate from:
Peshawar, Khyber Pakhtunkhwa, Pakistan
Mardan, Khyber Pakhtunkhwa, Pakistan
Website: https://smiconsultant.com
Phone: 0309 4472222
Email: enquiry@smiconsultant.com
SMi Consultant is the data controller responsible for your personal data.
Information We Collect
We may collect and process the following personal data:
- Full name
- Phone number
- Email address
- City and country
- Educational background
- Passport or visa-related details (if provided)
- Messages sent via forms, WhatsApp, or email
- Website usage data (cookies and analytics)
We only collect data that is necessary for providing our educational consultancy services.
How We Collect Information
We collect personal data when you:
- Fill out contact or inquiry forms
- Contact us via phone, WhatsApp, or email
- Register for counseling or services
- Apply for admissions or visa support
- Interact with our social media pages or advertisements
- Browse our website (cookies and analytics)
Why We Use Your Information
We use your personal data for the following purposes:
- To provide student counseling services
- To assist with university admissions
- To support visa application processes
- To respond to inquiries and support requests
- To send important service-related updates
- To improve our website and services
- To prevent spam, fraud, or misuse
- For marketing purposes (only where consent is given)
Lawful Basis for Processing
We process your personal data under the following lawful bases under UK GDPR:
- Consent – when you voluntarily submit your information
- Contract – when processing is necessary to provide services you request (admissions, visa support, counselling)
- Legitimate Interests – to operate, improve, and promote our services in a reasonable and balanced way
- Legal Obligations – where we are required to comply with applicable laws
Sharing of Your Information
We may share your personal data only when necessary with:
- Universities and educational institutions
- Visa and immigration authorities
- English language testing bodies (IELTS, PTE, etc.)
- Trusted service providers (IT systems, hosting, CRM tools)
We do not sell personal data to any third parties.
International Data Transfers
Your personal data may be transferred outside Pakistan, including to countries such as the UK, USA, Canada, Australia, and Europe.
Where such transfers occur, we ensure appropriate safeguards are in place, such as standard contractual clauses or equivalent legal protection measures, to protect your personal data in accordance with applicable data protection laws.
Data Retention
We retain personal data only for as long as necessary:
- To provide our services
- To comply with legal and regulatory requirements
- To maintain business and student records
When data is no longer required, it is securely deleted or anonymized.
Your Data Protection Rights
You have the following rights under UK GDPR:
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure (“right to be forgotten”)
- Right to restrict or object to processing
- Right to data portability (where applicable)
- Right to withdraw consent at any time
We will respond to any request within a reasonable timeframe, typically within 30 days.
If you are not satisfied with how we handle your personal data, you also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO): https://ico.org.uk/
Withdrawal of Consent
Where we rely on your consent to process personal data, you have the right to withdraw that consent at any time by contacting us. This will not affect any processing carried out before your consent was withdrawn.
Cookies and Tracking Technologies
We use cookies and similar technologies to operate our website, improve performance, and analyse traffic.
Non-essential cookies (such as Google Analytics and Meta Pixel) are only used where you have provided consent through our cookie banner, in compliance with UK PECR and GDPR requirements.
You can manage or withdraw your cookie preferences at any time through the cookie banner or your browser settings.
Data Security
We use appropriate technical, organizational, and administrative security measures to protect your personal data from unauthorized access, loss, misuse, or disclosure.
Automated Decision-Making
We do not use automated decision-making or profiling that produces legal or significant effects on users.
Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.
Children’s Privacy
Our services are intended for students and applicants. We do not knowingly collect personal data from children under 16 without appropriate consent from a parent or guardian.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
We encourage users to review this page periodically.
Source of Information
We collect personal data directly from individuals when they complete forms, contact us via phone, email, WhatsApp, or interact with our services.
In some cases, we may also receive personal data indirectly through advertising platforms such as Facebook, Instagram, TikTok, or Google when users submit inquiry forms or engage with our advertisements.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, you can contact us:
SMi Consultant
Website: https://smiconsultant.com
Phone: 0309 4472222
Email: enquiry@smiconsultant.com
Locations: Peshawar & Mardan, Pakistan
